Privacy Policy

Last updated: 23rd August 2022

This website, https://alertpigeon.com, is owned and operated by Alert Pigeon. The privacy of website visitors is always held in the highest regard and given a great deal of respect and importance, as such we are committed to safeguarding it.

This privacy policy will explain how personal data collected from you on Alert Pigeon is used. Your continued use of Alert Pigeon and its associated services will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information please send your request to [email protected].

Types of Data Collected

We collect the following types of data.

Personal Data

While using Alert Pigeon, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address
  • Information that you voluntarily submit while using the services on Alert Pigeon

Usage Data

Usage data is automatically collected when using Alert Pigeon.

Such usage data may include information such as your Internet Protocol address (IP address), browser type, browser version, the pages of Alert Pigeon that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data which may be provided by your browser.

Cookies

Alert Pigeon uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

You can prevent the setting of cookies by adjusting the settings on your browser. Please consult the documentation of your particular web browser for further instructions on how to disable cookies. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may disable certain functionality and features on this website. Therefore it is recommended that you do not disable cookies unless absolutely necessary.

We use both session and persistent cookies on Alert Pigeon.

Required & Essential Cookies

Required and essential cookies are session cookies which are needed to be able to provide you with services available through Alert Pigeon and to enable you to use some of its features. These cookies help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Cookie Notice Acceptance Cookies

Cookie notice cookies are persistent cookies which are used to identify if users have accepted the use of cookies on Alert Pigeon.

Functionality Cookies

Functionality cookies are persistent cookies which allow us to remember choices you make when you use Alert Pigeon, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use Alert Pigeon.

Usage of Collected Data

We may use data for the following purposes:

  • To provide and maintain Alert Pigeon including to monitor the usage of Alert Pigeon.
  • To manage your account and your registration as a user of Alert Pigeon. The data you provide can give you access to different functionalities of Alert Pigeon that are available to you as a registered user.
  • To deliver your purchases and subscriptions with Alert Pigeon.
  • To contact you by email, telephone, SMS, or other equivalent forms of electronic communication, such as a mobile application push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. Such contacts may also be made for sending non-marketing and marketing communications, which is made in accordance with your contact preferences.
  • To keep you up-to-date with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To manage your requests which you make to us.
  • For business transfers such as to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our users is among the assets transferred.
  • For data analytics to determine usage trends in Alert Pigeon to improve the service. Such analytics include determining the effectiveness of our promotional campaigns and to evaluate and improve Alert Pigeon, products, services, marketing and your experience.

Disclosure of Collected Data

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information for the following reasons.

  • With law enforcement if required to do so by law or in response to valid requests by public authorities.
  • With service providers to monitor and analyze the use of Alert Pigeon, for payment processing, or to contact you.
  • For business transfers such as sharing or transfering your information in connection with, or during negotiations of, any merger, sale of Alert Pigeon assets, financing, or acquisition of all or a portion of our business to another company.
  • With trusted affiliates which have been selected to work with Alert Pigeon. In the event which we share your information with our trusted affiliates we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With business partners to offer you certain products, services or promotions.
  • For other legal requirements such as to comply with a legal obligation, to protect and defend the rights or property of Alert Pigeon, to prevent or investigate possible wrongdoing in connection with Alert Pigeon, to protect the personal safety of users of Alert Pigeon or the public, or to protect against legal liability.
  • With your consent for any other purpose.

Service Providers

The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process and transfer information about your activity on Alert Pigeon in accordance with their privacy policies.

Payments

We may provide paid products and/or services within Alert Pigeon. In that case, we may use third-party services for payment processing.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Stripe. Their privacy policy can be accessed at https://stripe.com/privacy.

Retention of Collected Data

Alert Pigeon will retain personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Alert Pigeon will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Alert Pigeon, or we are legally obligated to retain this data for longer time periods.

Transfer of Collected Data

Your information, including personal data, is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

Alert Pigeon will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access. You have the right to request for copies of your personally identifiable data. We may charge you a small fee for this service.
  • The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability. You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us via email to [email protected]. If you make a request, we have one month to respond to you.

If you make a request, we may require you to supply the appropriate evidence of your identity for the purpose of verifying your personal information.

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Securing Personal Information

We will take reasonable technical and organisational precautions, following industry best practices, to prevent the loss, misuse, or alteration of your personal information.

Such methods which we use to secure data include, but is not limited to:

  • Data transfer encrypted with SSL and certificates where possible.
  • Data encryption with modern encryption algorithms.
  • Data hashing and salting.
  • Password protection.
  • Restricted server access through firewall and principle of least privilege.
  • Active traffic monitoring and threat detection to block attack attempts on our servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Others' Personal Information

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

Children's Privacy

Alert Pigeon does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Alert Pigeon may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise You to review the privacy policy of every site you visit.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on Alert Pigeon, prior to the change becoming effective and update the "Last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page. By using any part of Alert Pigeon and its associated services you are agreeing to be bound by this policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by sending an email to [email protected].